How to work in Family Mart? (B. 宅配便を渡す)

Here I am telling you how to transfer the package that has already been received in the store to the customer.

Regardless of the courier, whether it's Yamato, Amazon, Mercari, or even Uniqlo, the method is the same.

The customer usually gives you a small receipt to scan the barcode on top, and then the cash register machine should spit out a small receipt with the item number on it. 

You find the corresponding item according to the number. 

After finding the corresponding item, 

  1. scan the bar code in the middle
  2. tear off the sticker in the middle
  3. have the customer sign it, 
  4. and bring it back to the store. 

Then the package can be given to the customer. However, don't forget the receipt. Generally, when you scan the barcode in the middle of the package, the cash register machine should spit out a small receipt that should be given to the customer.

The specific location depends on how the store manager arranges it.

Put the paper signed by the customer in the yellow folder like this:

宅急便 店頭受け取りサービス

Don't forget to punch it and put it in.

And please note which can be thrown away as garbage:

  1. Barcode paper brought by the guest.
  2. Two small receipts with the item number on it
  3. The last receipt the customer didn't want.

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